Warrington Vehicle Centre awarded prestigious Isuzu Truck customer CARE accolade
Isuzu, leading commercial vehicle manufacturer, has announced that Warrington Vehicle Centre, based in the North West, has scooped the most prestigious and highest Isuzu customer care accolade, the Paul Sanders CARE Award.
Due to the pandemic, the award was postponed, so it was a double win for Warrington Vehicle Centre, who scooped the accolade for both 2019 and 2020.
Syan Hancock, General Manager, Customer Care Department at Isuzu Truck UK said, “At Isuzu Truck, we are really proud of our CARE ethos, which has been a major factor in our long term success here in the UK and has been part of our DNA since the very early days. For 2019 and 2020, Warrington Vehicle Centre are very worthy winners of the award, with outstanding customer feedback and unrivalled levels of customer satisfaction.”
The Paul Sanders Isuzu CARE award covers all aspects of every Isuzu Truck dealers after sales operations. The award is driven by feedback from customers throughout their buying journey and everything afterwards.
Richard Cook, Managing Director of Warrington Vehicle Centre said, “Customer care is at the foundation of everything that Isuzu Truck does here in the UK and has been the main driver behind its success. So, for us as a dealer, winning this prestigious award once again means absolutely everything. It is unequivocal recognition by our peers of the amount of hard work put in by everyone here at the company day in day out, to ensure that our customers come back to us repeatedly.”
The award was developed and introduced into the UK truck market many years ago, ensuring Isuzu had direct relationships with customers throughout the ownership of their commercial vehicle.
Syan continues, “The customer care ethos is part and parcel of the Isuzu ownership experience and this award encourages every Isuzu dealer to provide the same consistent quality approach to our customers across the whole of the UK.”
If you are in the market for a new truck, speak to the friendly team here at Warrington Vehicle Centre.